An Information & Planning (IP) Generalist (GEN) Service Associate (SA) role is to assist in the collection, evaluation, analysis, and dissemination of operational information related to the incident.
- Prepare standard reports, including Incident Action Plans (IAP) and Situation Reports
- Distribute reports and plans as appropriate
- Create incident maps
- Gather and distribute information important to the incident, including damage and communities impacted
- Gather and analyze data regarding incident operations
- Assist in scheduling briefings in support of operations planning
Qualifications:
- Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
- Ability to collect, combine, and report key service delivery statistics and financial information.
- Ability to collect, process, and organize situation information, advise on weather conditions, and prepare situation summaries.
- Ability to collect, combine, and distribute operational plans and planning products during a disaster response.
- Demonstrates ability to involve others in managing problems and conflict
- Demonstrates good organizational skills
- Demonstrates good facilitation skills
- Ability to implement Incident Action Planning and to help ensure activities in the Documentation unit are efficient and cost-effective.
- Strong attention to detail.
- Computer skills and ability in the Microsoft windows platform, especially Word, Excel, Power Point and Teams.
- Adaptability to changing environments.
Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Action Oriented
Enjoys working hard; is action oriented and full of energy for the things that she/she sees as challenging.
Manages Diversity
Treats all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes.
Is able to:
- Lift / carry 20 lbs. multiple times per shift.
- Sit for two-hour periods and walk for two miles during a shift.
- Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
- Climb two or more flights of stairs.
- Speak clearly on phone and in person.
- Work for long periods on computer and/or reading small print and/or writing.
- Drive in daytime and at night
Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.
Beyond Regional responses: 12-14-hour days for extended periods depending on distance. Time and length of commitment will vary by operation
